Radon1

Radon1 is a radon mitigation business operating across three markets with field crews running off HouseCall Pro. The daily question every operator asks is simple: "how did we do yesterday?" Revenue per technician, jobs booked, troubleshoots required, what's in the pipeline, what needs follow-up.

The answer used to require a staff member named Ben spending one to two hours every morning pulling reports out of HouseCall Pro, formatting them in Excel, and emailing the result around. By the time Patrick saw the numbers, they were already several hours stale. The information was useful — but the cost to produce it was a full-time human pulling roughly 500 hours a year of manual reporting out of the business.

On top of that, Patrick was trying to figure out where AI fit in his operation. He'd been pitched dashboards before. He'd been pitched chatbots before. He'd seen nothing that survived contact with how a multi-market home services business actually runs.

Two engagements stacked together. First, a one-time build: connect to HouseCall Pro's API, replace Ben's manual report with a live web dashboard at reports.radon1.com, automate the daily email digest, and surface the metrics Patrick actually wanted to see — revenue per tech, daily averages, troubleshoots over time, team performance.

Second — and this is the part that matters — a $1,900/month managed retainer. Not "we built it, call us if it breaks." The retainer covers ongoing dashboard operations, plus an expanding set of AI capabilities scoped specifically to Radon1: a Field Tech Support Agent grounded in AARST/ARSH standards with citations, a Business Intelligence agent that can answer ad-hoc questions about the operation, and continuous improvement as Anthropic's models and tooling evolve.

The pitch we made Patrick: "The AI tools underneath your business are changing weekly. My job is to stay on top of all of it so you don't have to. You get the latest and greatest pushed into your setup without needing to follow the AI space yourself."

The dashboard is a Next.js application on Vercel that pulls from the HouseCall Pro API every morning, normalizes the data, and renders it as a series of operational views. Daily report fires at 6am Central into Patrick's inbox. Weekly team report rolls up performance across all three markets. Troubleshoots-over-time view tracks the quality signal that matters most in radon work.

On top of the dashboard sits an analysis layer powered by Claude. When Patrick asks "how did Nashville do last week?" or "which tech has the highest close rate?", he gets a written analysis grounded in the actual data — not a generic chatbot guess. The Operations Analysis report we generated in May surfaced that two of his four techs were crushing the $3K/day target while one was at 36% of peer revenue. That kind of signal isn't visible in a spreadsheet.

The custom connector to HouseCall Pro is where the moat lives. There's no off-the-shelf HCP integration for AI agents. We built one — and that work later became the foundation for HomeOps, the productized plugin we now install on any home services shop in 60 seconds.